Aventus provides your customer care throughout the business lifecycle of your customers. These offerings include inbound, blended multichannel, complex order processing, technical and product support, up-selling and cross-selling, and other industry-specific processes.

Our ability to provide these services is enabled by leveraging technology, agent-performance tools, analytics, and various other tools that enable and empower our customer care rockstars. We show up to work everyday driven by a singular ethos: provide the absolute best customer experience.



  • No matter when or how consumers want to make contact, Aventus is there to answer 24 hours a day, seven days a week
  • Best in Class Customer Care
  • Boutique style campuses – Allows for a more unique approach to your customers experience.
  • Customer Acquisition (sales)
  • Customer Retention
  • Cross-Sell & Lead generation


  • Inbound & Outbound services available making for an efficient environment
  • Customer Care Welcome calls which help to increase Life Time Value (LTV)
  • Add straight to your bottom line by utilizing Aventus Order Recapture and Lead generation campaigns by calling web partials, abandons, calling, qualifying leads and cross-selling other product lines for revenue optimization
  • PCI certified environment and 100% TCPA compliant
  • ACD Reports, standard & customized
  • Call recording backup system
  • Live call monitoring through our proprietary dashboard (ACE) Aventus Client Experience
  • 24/7 Support Flexible staffing and planning
Omni & Multi-Channel

Omni & Multi-Channel

  • Fully integrated solutions across all contact channels so that your customers can communicate with you the way they want increasing Customer Engagement (CE)
  • Consumer Centric – Aventus answers the way consumers want to contact you regardless of where they are in the Customer Journey whether it’s early and pre-sale or post-sale
  • Phone, Chat, SMS/MMS, E-mail, IVR, Web & Social Media Response
Back Office

Back Office

  • Data Entry
  • Skip tracing
  • Transcription services
  • Quality Auditing
  • Research
  • Documentation
  • I.T. Service
  • Many more
Your Brand


  • Aventus not only protects your brand, Aventus can help grow your brand
  • Aventus contact center personnel are an extension of your brand and therefore are fully educated how to best represent your brand by ensuring a consistent Customer Experience
  • Custom web design & development
  • Social Media