Aventus got its start almost by accident when we found that there was simply no good customer service solution for their products. Companies are either forced to handle all their own customer service internally, which is costly and time consuming, or hire a generic third party customer service company, and settle for sub-par support.
Rather than sacrifice on the quality of the support we gave to our customers, we began the process of creating our own customer support team. Through a process of trial and error, we put together the right teams and the right processes to ensure our customers were getting the absolute best customer service.
Other Companies Took Notice
When other individuals and companies that sold or promoted health and beauty products started hearing about the exceptional service offered to Aventus customers, they got curious. Some of them came to Aventus asking if they could pay to use the Aventus’ customer support system. And so the world class customer support system known as Aventus was born. Growth Focused on Quality
Over the years Aventus has continued to grow and expand their services, always being extremely selective in the clients we work with and the services we provide. In January of 2017, we moved into our 8,500 sq ft, new state-of-the-art facility in North Myrtle Beach, South Carolina. This facility was completely customized to meet the specific needs of Aventus and our clients. New or existing clients can stop by anytime to take a tour where they will see things like:
- Industry Standard Customer Service Phone System
- Modern Computer Systems
- 75 Full Time Customer Service Agents (and growing!)
- An Exciting Work Atmosphere
- Much More
There are dozens of customer service companies out there to choose from, so why should you choose to go with Aventus? To put it simply, we’re no ordinary customer service call center. We are focused specifically on customer support for the health, nutrition, skincare, and related products. This means we don’t just train our customer service members on specific products, but also on the needs and desires of the actual clients. If a customer has questions about a product, our agents truly sympathize with their goals, which gives added motivation to help customers get the most out of every product. This translates to lower cancellation rates, higher reorder rates, and recovered revenue for our clients.
If you’d like to learn more about Aventus and what we can do for you, please don’t hesitate to contact us. We’ll be happy to discuss the services we provide in great detail and see if we are a good fit for your product line. We can be reached by calling 843-808-0323, or email us at [email protected]